1. Are 'retractable banners', 'pop up banners' and 'pop up displays' the same thing?
The terms 'retractable banners' and 'pop up banners' are generally used interchangeably. But 'pop up displays' are a totally different large format displays used strictly indoors.
2. Can I change the graphic of my retractable banner by myself?
Depending on the model of your retractable banners. Graphic Interchangeable Flex Retractable Banner Stands have a one-click magnetic change design, and you can adjust the tension and switch out graphics easily. Other models are spring-loaded in the base, and attempting to open by yourself without experiences could cause damage to the banner stand and a possible injury as well (be careful).
3. How do my supporting poles work?
Inside the aluminum supporting pole is a bungee cord to help guide the pole set up and to keep the pole parts together so you won't ever lose half of your pole.
4. How can I adjust the height of the retractable banner?
Depending on the model of your retractable banners. Height adjustable retractables like Flex Retractable Banner Stands come with telescopic poles that can be height adjustable, just turn and lock.
5. Do you offer Tabletop Retractable Banners?
Currently we do not have Table top Retractable Banners in stock.But we do offer flexible changeable series, which is height adjustable 33.5 x 94. It can be displayed on a tabletop.
6. How careful do I need to be pulling out my banner and putting it back in the stand?
You need to carefully and slowly pull up your banner out of the stand and put it back into the stand, pay attention to keep the graphic centered. . Or your banner might go in the stand crooked causing damage to the edges of your graphic permanently.
7. What is a retractable banner?
Retractable banners, also called roll up or pull up banner stands, have a spring roller mechanism that retracts the banner into the base of the stand when it's not in use, to protect the printed banner. These are the most popular type of banner stands for trade shows and events indoor, as they are the easiest to set up and take down.
8. How to replace or change a retractable banner?
Warning: The base of a retractable banner stand is spring-loaded with high tension, please do use the “key” to hold the banner into place. Attempting to open by yourself without experience could cause damages to the banner stand and possibly injury.
Step 1, Pull the banner all the way up until the end of the thread lead.
Step 2. Insert the security key into the hole on the side to hold the banner securely in the place.
Step 3. Carefully remove the old banner, clear all the tapes and glues, open the top clap, set aside the top clap for the new banner.
Step 4: Use double-sided tape to secure the new banner onto the banner lead first, then use clear tape to wrap around the edges.
Step 5. Inset the top part of the new banner into the top clap bar, press firmly
Step 6. Remove the security key and retract the new banner into the base.
9. How to fly with a retractable banner?
To fly with a retractable banner, you will need to buy a hard carrying banner stand case and choose a retractable banner no wider than 36 inches.